Welcome to Randall & Richards - Specializing in Commercial Collections

Randall & Richards: The Leaders in Outsourcing, Debt Recovery/Collections, Cybervision Investigations, Legal Forwarding


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In 1998, Randall & Richards was established to help clients successfully manage and recover their outstanding accounts receivable. Since then, we have grown from a modest home-based business to our current 13,000 square foot corporate office located in beautiful Tucson, Arizona. We have additional branches throughout the nation and these offices interact with our international network, giving us collection capability all across the globe. We proudly serve over 8,000 clients of all sizes in the United States and around the world.

Randall & Richards utilizes a wide range of technological tools and resources to help each client achieve the best possible results. Our staff has access to the latest software programs with enhanced security and a state-of-the-art secured network with a full disaster recovery program.

Here are some of the top reasons why so many companies choose Randall & Richards:

We create long-lasting business relationships with our clients by listening, communicating, and providing results they can trust.
We’ve earned our reputation for honesty, integrity, and professionalism by the way we treat our clients and their customers, recognizing that their confidence in us is invaluable.
We attract top talent, allowing us to build a professional staff with an average of 15-30 years of experience, all IACC certified, who continually strive to upgrade their business knowledge.
We remit payments to all our clients every two weeks, not just once a month like other collection agencies.
We offer 24/7 website portal access for our clients to review, update, and manage their accounts at their convenience.

Our Mission:
Our mission is to set new standards in receivables management by implementing the latest technology tools and experience necessary to foster a "common sense" approach to receivables management. We endeavor to create lasting partnerships by providing expert service to our valued clients, surpassing their recovery expectations and enhancing their bottom line. At all times we will conduct our business in the most professional and ethical manner possible.